I hope you are happy with your purchase
If you are not, I'm sorry to hear that, however, simply return the item to me in its original condition within 28 days of receipt.
Returned items should be returned in their original packaging with any enclosed documentation. I will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, I am happy to discuss exchanging the item for another item of the same price. Where there is a price difference I will either refund the difference it the replacement item is cheaper or invoice you if it costs more than the original item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless I have notified you otherwise.
The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to me is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please note that most of my items are hand painted and that the "aged and distressed" is integral to their appearance. I photograph all my work closely to document its condition at point of sale so any issues regarding its appearance can be dealt with fairly
Please also note I will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.